Legal

Terms of Service

Last updated: 13 November 2026

1. Who we are

Findwisp (findwisp.com) is operated by Retail Hut S.R.L., a company registered in Romania, with its registered office at Sat Pârcovaci, Oraș Hârlău, Județ Iași, Romania, Trade Register number J22/1830/2021 and tax ID (CUI) 44365564. In these terms, “Findwisp”, “we” and “us” mean Retail Hut S.R.L., and “you” means the person or business using Findwisp.

By creating an account or using Findwisp, you agree to these terms. Findwisp is built for freelancers and businesses using it for their work, not for personal or household use.

2. The service

Findwisp watches public posts on X, Reddit and LinkedIn for people looking to hire in the niches you follow. Posts are checked by AI and sent to you as alerts by email, Telegram, Discord or Slack, and listed in your lead feed. Which platforms, channels and features you get depends on your plan.

Leads come from public posts written by other people. We don’t guarantee how many leads you’ll receive, that a post is genuine or still open, or that you’ll win any work. Findwisp depends on third-party platforms, so coverage can change or pause when those platforms change. We may add, change or remove features as the product develops.

On the Power plan, Findwisp writes DM drafts with AI, based on your DM profile. Drafts are suggestions: read and edit them before sending. You’re responsible for every message you send.

3. Accounts

You must be at least 18 and give accurate details when you sign up. Keep your login details safe and don’t share your account; each account is for one person. You’re responsible for activity on your account.

We may suspend or close an account that breaks these terms, for example by spamming the people behind leads or abusing the free trial. Where reasonable, we’ll tell you first and give you a chance to fix the problem.

4. Free trial, plans and billing

New accounts get a free trial of 10 lead alerts in one niche, with no card required. After the 10th alert, new alerts stop until you choose a paid plan; your lead feed stays readable.

Paid plans (Starter, Pro and Power) are billed monthly in advance, in US dollars, through our payment provider Stripe. Your subscription renews automatically each month until you cancel. Any taxes that apply are added at checkout.

You can upgrade or downgrade in the app at any time; Stripe may adjust your next invoice to account for the change. If a payment fails, we may pause your alerts until it’s resolved. If we change our prices, we’ll tell you at least 30 days before the new price applies to you.

5. Cancellation and refunds

You can cancel any time from Plan & billing in the app. Your plan stays active until the end of the period you’ve paid for, and you won’t be charged again.

7-day money-back guarantee: if Findwisp isn’t right for you, message us within 7 days of your first payment for a plan and we’ll refund that payment in full. Ask through the chat in the app or by emailing support@findwisp.com. Apart from this guarantee, payments aren’t refundable unless the law requires it.

6. Acceptable use

Findwisp helps you reach people who asked for help. When you use it, you agree not to:

  • spam, harass or pressure the people behind leads, or keep messaging someone who isn’t interested;

  • break the rules of X, Reddit, LinkedIn or any other platform you contact people on;

  • resell, share or publish leads, alerts or DM drafts outside your own work;

  • scrape, copy or overload Findwisp, try to break into it, or get around plan limits;

  • use Findwisp for anything illegal or misleading.

7. Third-party content

Posts shown in Findwisp belong to their authors and the platforms they were published on. We show short excerpts and link to the original post; we don’t check them and aren’t responsible for what they say. Findwisp isn’t affiliated with or endorsed by X, Reddit or LinkedIn.

8. Liability and changes

Findwisp is provided “as is”. As far as the law allows, we aren’t liable for indirect or consequential losses, including lost profits, lost clients or missed opportunities, and our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that can’t be limited by law, such as for intent or gross negligence.

We may update these terms. If a change matters, we’ll tell you by email or in the app before it takes effect. If you keep using Findwisp after that, the new terms apply; if you don’t agree, you can cancel.

These terms are governed by Romanian law. Any dispute will be handled by the competent courts in Romania.

9. Contact

Questions about these terms? Use the chat in the app or email support@findwisp.com.